This privacy policy explains how ZOTAIX handles information across accounts, design, transactions, aftercare services, and Forge conversations, and how you can manage your data.
To operate ZOTAIX accounts, Studio previews, Design versions, Trade orders, Reserve refill sessions and Forge conversations, we process account details, contact information, project content, uploads, transaction records, service records, device data and security logs.
Information is used for authentication, saving design objects, generating version fingerprints, fulfilling orders and services, risk controls, and legal or compliance obligations. Forge processes a message to answer the current request; separate use of a conversation for learning is off by default and starts only after a specific, revocable opt-in, never as marketing consent. AI outputs assist creative and workflow orchestration; they do not replace final commercial, legal or production review.
For login, payment, email, storage, map place labels, and content generation, ZOTAIX may send the minimum necessary data to providers configured for the current market. The global and Mainland services use separate provider plans; the Mainland plan excludes OpenAI. Processors are reconciled and disclosed from the actual enabled configuration before a store submission.
When ZOTAIX operates both its own brand and an open platform, tenant, role, and permission boundaries should separate partner brands, designers, producers, clients, and order data. Certification, fulfilment, and quality workflows can support the ecosystem, but third-party commercial data must not be directly used for ZOTAIX-owned brand sales.
You may request access, correction, export or deletion of personal data and opt out of non-essential marketing. Order, contract, finance and security audit records may be retained where required by law.
International owner (proposed): ZOTAIX, Inc.
Technology provider (planned): 卓序清擎智能科技（北京）有限公司
